BuddyHQ Support

Getting connected

1. Open the BuddyHQ connection in the platform you’re using.
2. Sign in to your BuddyHQ account.
3. Review and approve access.
4. Return to your chat.

Need help with setup? Email support and let us know whether you’re using ChatGPT, Codex, or Claude.

Common problems

Wrong account or missing content

Check which BuddyHQ account you connected. If it’s the wrong one, reconnect using the account that holds your content.

Connection expired

Reconnect BuddyHQ and sign in again.

Creation unavailable

Check your account access and available credits in BuddyHQ.

Missing preview or failed request

Contact support with the details below so we can look into it.

Reporting an issue

Email support@buddyhq.ai with:

• The platform you used, such as ChatGPT, Codex, Claude, or the BuddyHQ web app.
• What you tried and what happened.
• The approximate time, including your time zone.
• A screenshot or conversation reference, if available.

Never send passwords, login codes, or access tokens.

Privacy and account help

For account help or a data-deletion request, email support@buddyhq.ai.

Read our Privacy Policy and Terms of Service.